Terms and Conditions of Our US Mailbox Service

NR Sales and Services operates with the best interest of our company and customers in mind. Read our terms and conditions to learn more.

NR Sales US Mailbox Service Agreement

This agreement is made between NR Sales and Services Inc., hereinafter referred to as the “Company” and the subscribing individual or organization hereinafter referred to as the “Lessee”, shall be governed by these terms and conditions herein to which each party agrees and by any amendments thereto and any operating rules or policies that may be published from time to time by the Company.

Upon completion of an application process by Lessee, the Company will grant Lessee use of mailbox. Lessee will be provided with a physical address for Lessee’s exclusive use and for the sole purpose of receiving packages shipped from the United States.

Lessee agrees to use mailbox services in accordance with and subject to Lessee’s continued compliance with the service terms and conditions of this agreement, including the timely payment of all invoiced charges for applicable Fees and in compliance with all laws and regulations of The Federation of Saint Kitts and Nevis. Failure to do so may result in cancellation of service with or without notice or refund.

Lessee shall not allow, instruct, inform, advise or permit any third party to utilize the postal address provided without prior express written consent and permission from the Company.

Lessee MUST be at least 18 year of age at the time of application for this mailbox service.

Lessee understands that all cargo is subject to inspection. In order to satisfy US export requirements, Lessee understands and agrees that packages and the contents thereof may be inspected at the Company’s discretion and that Company may inspect any package without giving prior notice to Lessee.

The Lessee will be responsible for all charges on Lessee’s account.

The Lessee will be provided with a physical address upon successful completion of the application process. The physical address provided is for the receiving of packages only.

All packages received will be entered into the Company’s Cargo System as quickly as possible. Lessee agrees to pay to the Company, fees at rates charged as described below for services, including delivery of packages to Lessee’s postal address. Fees and charges for this service will be invoiced to Customer.

Electronic invoices will be emailed to the Lessee/Consignee. Lessee must pay in advance, the full fee payment on the invoice prior to any package or packages being shipped or delivered to Lessee by the Company.

Lessee agrees that invoiced charges must be paid in advance of packages being shipped from the Company’s warehouse in Fort Lauderdale, Florida, and that if Lessee fails to pay invoice on payment due date, packages will be held at Company’s Florida warehouse for a period of no longer than thirty days or until settlement is made, whichever comes first.

Lessee understands and agrees that any of Lessee’s packages held at the Company’s Florida warehouse for which fees have not been paid, after thirty (30) days, will be disposed of or confiscated at Company’s discretion. It is the Lessee’s responsibility to ensure that the Company has the most up-to-date email and contact information so as to avoid any delays in communication.


The Company will not be responsible for loss of parcels or the contents thereof due to customs confiscation. The Lessee is responsible for all charges levied by customs


Lessee agrees to pay fees according to the following rates:

The current rate is EC$9.00 per pound.

Mandatory Insurance Fee

There is a mandatory insurance fee that is charged based on the value of the item/items being shipped.

Value of Package

Insurance Fee

EC$0 to EC$270


EC$271 to EC$540


EC$ 541 to EC$810


EC$811 to EC$1,080


EC$1,081 to EC$1,350


EC$1,351 to EC$1,620


Contact the Company if you need more ins.



Weight of Packages

The billable rate per package is based on actual weight for air shipments and volume weight for sea shipments.

Prohibited Packages

Lessee shall not use or permit the shipping address to be used for the purpose of sending, delivering or storing items of unusual intrinsic value such as cash, negotiable securities, jewellery, furs or the like. Lessee agrees to use the shipping address service only for lawful purposes and to abide by all applicable laws and regulations in effect at the time in Lessee’s Country and the USA.

Lessee is aware that sending or receiving illegal material or controlled substances, such as illegal drugs, explosives or dangerous materials is forbidden by rules, laws or regulation, and Lessee agrees that it will not use the Mailbox services for any such unlawful, illegitimate or fraudulent purposes or for any purpose prohibited by local and or USA laws and regulations.

Lessee shall be responsible for payment of any and all fines or penalties imposed against Lessee’s packages. Lessee shall be responsible for payment or re-payment of any and all fines or penalties imposed against Lessee’s packages and incurred by company on Lessee’s behalf.

Lessee agrees to protect, indemnify and hold Harmless the Company from and against any and all claims, demands or causes of action whatsoever relative to Lessee’s use of mailbox facilities or services.

Hazardous Material or Dangerous Goods

Any package or goods considered by Airline carriers to be “hazardous material” or “dangerous goods” will not be shipped by the Company unless and until request in writing is made by Lessee for such goods to be delivered. Costs associated with packages designated “hazardous material” or “dangerous goods” will be charged separately and which rates shall not necessarily be based on rates as described elsewhere in this agreement.

This rate discrepancy is primarily due to the variable costs associated with shipping and paperwork for hazardous material or dangerous goods.

Limitation of Claims

The Company will identify packages (i.e. cartons, boxes, tubes, envelopes, etc.) received by the Company that are opened or in damaged condition upon arrival at the US address or at any of the Company’s physical address. The Company may refuse to accept any such damaged items or packages from the courier and/or shall make notation that said shipment was received opened and/or received in damaged condition.

Furthermore, Lessee agrees to hold the Company harmless from liability and claims for any loss caused due to packages or goods received opened or in damaged condition and for packages that the Company has reasonably refused to accept.

Limitations of Liabilities

In consideration of the international transportation charges for the movement of packages by the Company, it is agreed that the Company will have no liability to Lessee. Insurance coverage for various classes of shipments are available.

Each package is assessed individually and a mandatory insurance fee is charged or denied based on various factors determined by the Company. In consideration of the charges for the movement of any shipment, it is agreed that the liability of the Company shall be limited in any event, to the sum of EC$100.

Liabilities Not Assumed

Company shall not be liable for delays in delivery, damages of any kind (whether direct, indirect, incidental, special or consequential) including but not limited to loss of income or damage arising from the inherent nature of the goods, whether or not the Company had forehand knowledge of any impending circumstances, delays or damage, even if the delay is the Company’s fault in retrieving the shipment, transporting the shipment, or delivering the shipment.

The Company will not be liable for your acts or omissions, including but not limited to incorrect declaration of goods, improper or insufficient packaging or markings or addressing of the shipment, or for acts or omissions by the consignor or consignee or anyone else with an interest in the shipment. Also, the Company will not be liable if Lessee or the consignor violates any of the terms of the agreement.

Additionally, The Company will not be liable for any loss, damage, or delays due to events or causes not within Company’s control, including but not limited to acts of God, “force majeure” or the actions or omissions of any governmental or public authority (including but not limited to customs or health officials), or omission by other individuals or entities over which/whom Company has no jurisdiction or control whether direct or indirect.

The Company, under this agreement, has no obligation to refund to Lessee, any transportation charges for whatever reason.

The Company, at Company’s own discretion, may decide to refund to Lessee, transportation charges. Any such refund shall not be construed as an admission of liability or obligation by the Company.

No Warranties

The Company does not give or make any warranties whatsoever, express, or implied regarding any offered services.

Right to Inspect

Packages may, at the Company’s option or at the request of governmental authorities, be opened and inspected by the Company or government agents and authorities at any time.

Responsibility for Payment

Mailbox service fees are due and payable in advance, and Lessee agrees to make such fee payments in full, prior to Company shipping and delivering to Lessee, Lessee’s packages or items.

Furthermore, Lessee accepts responsibility for paying any and all other costs related to Lessee’s package/s including transportation charges, government-imposed charges, duties, penalties, fines, taxes and brokerage fees, any shipping costs that become due.

Lessee also agrees to pay any reasonable attorney fees and legal costs and disbursements related to Lessee’s package/s in the case of Lessee being delinquent in payment of fees or costs for services, or because of Lessee’s default.

Lessee shall be responsible for payment of all charges associated with any package/s Lessee receives, even if the package/s received were unsolicited by Lessee, are received opened or in damaged condition, or if the contents of the package/s fail to correspond to the item/s Lessee ordered or expected. Lessee will also be responsible for any costs incurred by Company for returning any package/s.

The Company shall not be obligated to advance any customs, government, or carrier’s fees or assessments, penalties, fines, or any other accessorial clearance fees. The Company may, at Company’s sole discretion request certified funds or cash from Lessee before submitting an entry for clearance to Customs.

The Company has the right to refuse or suspend services to Lessee should Lessee’s account not be in good standing, or until any overdue invoices are paid in full. Lessee expressly acknowledges and agrees with this right.

In the event that fee payment to the Company is not made prior to or upon delivery of package/s, the outstanding balance shall bear an additional service and handling charge at the rate of 1.5% per month and Company may turn the balance over to the Company’s attorney for collection. Lessee agrees and accepts responsibility for reasonable attorney fees due to collection actions instituted against Lessee for any non-payment.

Either party may terminate this agreement at any time upon written notice of termination to the other party. This agreement shall be void within a period of thirty (30) days from the date of written notice of termination. Upon termination of this agreement, the Company will have the option of either returning all packages to the sender or forwarding them to the Lessee.

This agreement shall be binding upon the parties, their successors, assigns and personal representatives.

Lessee, by completing and submitting the application for these mailbox services, agrees that it has read and understands the provisions, terms and conditions herein and agrees to be bound by this Mailbox Service Agreement.